At Seoul Beauty, we want your Korean beauty essentials to arrive safely and as quickly as possible. 💕 Please read the information below regarding our shipping process.

📦 Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

🚚 Shipping Times

Estimated delivery times may vary depending on your location:

• 🇺🇸 United States: 5–10 business days

• 🇨🇦 Canada: 7–12 business days

• 🇬🇧 United Kingdom: 5–10 business days

• 🇪🇺 Europe: 5–12 business days

• 🌎 Other destinations: 7–15 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

💰 Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location and the items in your order.

From time to time, Seoul Beauty may offer free shipping promotions or special shipping offers.

🔍 Order Tracking

Once your order has been shipped, you may receive a tracking number by email.

Please allow 24–72 hours for tracking information to become available after your order has been dispatched.

🌍 International Orders

For international deliveries, customs duties, taxes, or other import fees may apply depending on the destination country. Any applicable customs charges are the responsibility of the customer.

Seoul Beauty is not responsible for delays caused by customs, postal services, weather conditions, or other circumstances outside our control.

📍 Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

📦 Lost, Damaged, or Delayed Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team with your order number and relevant photos or tracking information.

We will do our best to help resolve the issue with the shipping carrier.

💕 Our Commitment

At Seoul Beauty, your satisfaction matters to us. We carefully prepare every order and work to provide you with a smooth and enjoyable shopping experience.

Thank you for choosing Seoul Beauty — your destination for Korean beauty and skincare. 🇰🇷✨